tandem hardware maintenance





 

HP NonStop Tandem Maintenance!

System Connections has established a reputation of excellence by providing our customers with quality service at significant savings. We offer customized maintenance plans tailored to your organization's specific needs. Our goal is to provide our customers with quick response times, reliable service, and proven hardware at a competitive price.

Our hardware support services focus on preventive and remedial maintenance for such equipment as CPU's, tape drives, DASD, printers, controllers and network equipment.

System Connections, Inc. offers a wide range of maintenance support plans that can be customized to the individual needs of our customers. Contract support options range from "Time and Materials", to contracts that align with businesses normal "hours of operation", to 24 x 7 coverage. Critical spares and 24/7 technical phone support are included in all maintenance support contracts, at no additional cost.

The following support plans are our most commonly requested coverage options:

Cooperative Parts Replacement Coverage provides our customers with technical phone support 24 hours a day, 7 days a week.  A system engineer can dial-in to your system to monitor error logs and environmental status. If on-site service is required, eight (8) hour on site response is guaranteed, with all time and travel expenses billable to customer. EMS EmPower Critical Event Software can be added to your service contract. Critical spares are included at no additional cost.

Basic Coverage provides our customers with coverage from 8:00 am until 5:00 pm, Monday through Friday, with a guaranteed four (4) hour on-site response time; as well as, technical phone support 24 hours a day, 7 days a week.  A system engineer can dial-in to your system to monitor error logs and environmental status. EMS EmPower Critical Event Software can be added to your service contract. Critical spares are included at no additional cost.

Basic Plus Coverage provides our customers with coverage from 7:00 am until 7:00 pm, Monday through Friday, with a guaranteed four (4) hour on-site response time; as well as, technical phone support 24 hours a day, 7 days a week.  A system engineer can dial-in to your system to monitor error logs and environmental status. EMS EmPower Critical Event Software can be added to your service contract. Critical spares are included at no additional cost.

Critical Coverage provides our customers with coverage 24 hours a day, 7 days a week with a guaranteed four (4) hour on-site response time; as well as, technical phone support 24 hours a day, 7 days a week.  A system engineer can dial-in to your system to monitor error logs and environmental status. EMS EmPower Critical Event Software can be added to your service contract. Critical spares are included at no additional cost.

System Connections can customize any support plan to provide individual response time solutions for your unique requirements.

Whatever your need, our highly skilled engineers and technical expertise, make us the leading service provider in the Tandem marketplace. Please contact us for more information on a plan that's right for you.

System Connections is your One Stop HP NonStop Tandem Solution for ALL your hardware and maintenance needs.

 

tandem hardware maintenance and used tandem


Contact Sales to see how we can assist you or

Call us Toll-Free at: (800) 925-5226

tandem hardware maintenance and tandem hardware provider
System Connections, Inc.
470 Satellite Blvd. NE, Suite L, Suwanee, GA 30024-7134
(800) 925-5226 :: (678) 990-1840
Or contact us by email today!

System Connections, Inc. is not an authorized dealer of Hewlett Packard. Tandem and HP NonStop are registered trademarks of Hewlett Packard. All other trademarks and brand names mentioned on this Website are the property of their respective owners. The reference to another company or another company's products does not imply a partnership relationship between System Connections, Inc. and that company.

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